Legal

Privacy Policy

Last Updated: July 2026

FineSaver ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service").

1. Information We Collect

We may collect the following categories of information:

• Personal Identifiers: Name, email address, phone number, Emirates ID, vehicle registration details, and traffic file number.
• Payment Information: Credit/debit card details, billing address, and transaction history (processed through secure third‑party payment gateways).
• Usage Data: IP address, browser type, device information, pages visited, and interaction with our Service.
• Fine Data: Details of traffic fines, violation codes, amounts, discount eligibility, and payment status.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Service (e.g., fetch fines, calculate discounts, process payments).
• Send you notifications about discount windows, payment confirmations, and service updates.
• Improve our algorithms and user experience through analytics.
• Comply with legal obligations and enforce our Terms of Use.

3. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share data with:

• Traffic Authorities: To verify fines and facilitate payments (as required by UAE law).
• Payment Processors: Secure third‑party services (e.g., Stripe, PayTabs) to handle transactions.
• Service Providers: Cloud hosting, analytics, and customer support tools that process data on our behalf under strict confidentiality.
• Legal Authorities: When required by law or to protect our rights and safety.

4. Data Security

We implement industry‑standard measures including 256‑bit SSL encryption, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to access, correct, or delete your personal data. You can also withdraw consent for marketing communications at any time. To exercise these rights, contact us at [email protected].

6. Retention

We retain your data only as long as necessary to provide the Service, comply with legal obligations, and resolve disputes. Typically, transaction records are kept for 7 years as required by UAE financial regulations.

7. Third‑Party Links

Our Service may contain links to external sites (e.g., government portals). We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our platform.

Contact: If you have questions, please email [email protected].